John A. Stamp

Business Analyst · AI Solutions Consultant · Digital Transformation Leader

Niagara Falls, Ontario, Canada · Relocating to Jamaica · (905) 808-0120 · johnastamp@gmail.com · www.properAP.com

Executive profile

Business analysis and digital transformation professional with more than 25 years of experience delivering technology-enabled improvement across government, enterprise, infrastructure, real estate, and property management. Combines strategic business thinking, stakeholder engagement, process improvement, and hands-on technology leadership. Previously served UDC Jamaica as Systems Officer and Acting IT Manager; subsequently built an international enterprise career in Canada with DellEMC, Ontario Hydro, and Iovate Health Sciences. Currently develops practical AI and Google Workspace solutions for property, municipal, CRM, and operational workflows.

Core capabilities

Business process analysis · Requirements gathering · Stakeholder engagement · Solution evaluation

AI-assisted solution development · Google Workspace · Apps Script · Workflow automation

Digital transformation · Change management · Strategic planning · Government operations

Project leadership · Vendor management · Customer success · Executive communication

Selected applied-platform projects

Sky Castles Property Management Platform: maintenance request intake, workflow routing, notifications, PDF work orders, status tracking, and owner communication.
Municipal Operations Platform: crew and beat management, GPS routing, safety reporting, asset tracking, and productivity visibility.
Real Estate CRM Platform: lead capture, property information delivery, structured follow-up, and automated client communication.
Realtor Safety Intelligence Initiative: privacy-aware incident reporting concept for identifying recurring industry safety concerns.

Professional experience

Independent Business Analyst & AI Solutions Consultant

2024–Present

Design and develop AI-enabled business solutions focused on operational efficiency in government, municipalities, real estate, and property management.

Licensed Real Estate Broker / Dealer · Ontario & Jamaica

Current

Provide advisory services spanning valuation, market analysis, investment, marketing, negotiation, and regulatory compliance.

Technical Account Manager / Designated Support Engineer · DellEMC Canada

2006–2017

Provided enterprise consulting and technical leadership for mission-critical environments. Contributed to knowledge-centred support, chat support, customer success, escalation improvement, and cross-functional service delivery.

IT Team Lead · Ontario Hydro

Canada

Led province-wide infrastructure deployment teams and helped transform an underperforming team into a high-performing delivery group.

IT Project Manager / LAN Administrator · Iovate Health Sciences

Canada

Managed enterprise infrastructure, technology migration, and business-continuity initiatives.

Systems Officer / Acting Information Technology Manager · Urban Development Corporation

1998–2002

Designed and implemented enterprise network infrastructure; established UDC’s first corporate intranet and data centre; advanced an early paperless-office initiative; connected subsidiaries; and led budgeting, procurement, staffing, and project delivery as Acting IT Manager.

Systems Clerk · Myers, Fletcher & Gordon

Jamaica

Supported modernization, enterprise systems, Microsoft Windows implementation, and disaster-recovery practices.

Education & certifications

Microsoft Business Analysis Fundamentals · Google Data Analytics Professional Certificate · AWS Certified Cloud Practitioner · UWI Supervisory Management (Distinction) · Ryerson Fundamentals of Project Management

Humber Certified Technical Writer · Excelsior Certificate in Computer Science · Vector Diploma for Computer Technicians (Merit) · DellEMC Proven Professional · MCSE · CNA · Lotus Systems Administrator

Awards & community leadership

DellEMC North America Customer Impact Award · DellEMC Global Inclusivity Award · DellEMC Nostradamus Award · Niagara Region Impact Award · BeNF Award. Leadership and service include Founding President, D-EMC Canada; Niagara Falls Public Library Board; Burlington Inclusivity Advisory Committee; Niagara Investment in Culture; Canadian Red Cross; and Habitat for Humanity.